Terms & Conditions of Sale
For standard terms and conditions of sale for our U.S. Renal and U.S. Hospital Products and Advanced Surgery Businesses, see below:
U.S. Order Charges
U.S. Hospital Products and Advanced Surgery:
- Temporary Importation Products and Warranty Disclaimer (NEW)
- Terms & Conditions of Sale
- Hospital Products Directory of Services
- Return Goods Policy for U.S. Hospital Products and Advanced Surgery
- Q-NRG+ Terms and Conditions of Purchase for Hardware, Accessories and Related Services
U.S. Kidney Care Products:
- VANTIVE US HEALTHCARE LLC Terms and Conditions for Direct Customers – In-Center or Hospital Orders (contracts as of February 1, 2024)
- VANTIVE US HEALTHCARE LLC Terms and Conditions for Direct Customers – Home Patient Orders (contracts as of February 1, 2024)
- VANTIVE US HEALTHCARE LLC Return Goods Policy for Direct Customers (contracts as of February 1, 2024)
- Terms and Conditions for Direct Customers - In Center or Hospital Orders
- Terms and Conditions for Direct Customers - Home Patient Orders
- Return Goods Policy for Direct Customers
U.S. Services: