Contact Us
General Inquiries
This is intended for U.S. inquiries only. For non-U.S. inquiries, please select another Baxter location.
Toll Free: 1-800-422-9837
Local: 1-224-948-1812
Patients
Renal Home Services
Please contact customer services at:
Toll Free: 1-800-284-4060
Local: 1-224-948-1840
Please contact pharmacy team at:
Toll Free: 1-800-417-1434
Report an Adverse Event
Please contact Global Patient Safety at:
Toll Free: 1-866-888-2472
Local: 1-224-948-1844
Email: [email protected]
If you live outside the United States, please consult our global contact list.
Healthcare Professionals
Center for Service
For Customer Service for Baxter products outside of Kidney Care and Home Patient requests please contact Baxter's Center for Service at:
Toll-Free: 1-888-229-0001
Local: 1-224-948-1856
NEW Kidney Care Customer Service
For Kidney Care Customer product customer service, please contact us at:
Toll Free: 1-800-284-4060
Report an Adverse Event
Please contact Global Patient Safety at:
Toll Free: 1-866-888-2472
Local: 1-224-948-1844
Email: [email protected]
Report a Product Complaint
To report a Product Complaint, please click here
Medical Information
We are providing trusted clinical and scientific information on Baxter products to support clinical decision-making.
eSolutions
For information regarding Baxter eSolutions, please visit our eSolutions website.
To access our eServices Center please click here.
For any questions or to report any issues using the eServices Center site, please call the eCommerce Support Desk at:
Toll-Free: 1-877-334-2298 #1.
Parts, Services and Technical Support
For technical assistance for infusion pumps, pharmacy automation, and renal products manufactured and/or distributed by Baxter Healthcare, as well as Hillrom products, please click on the link below.