Our Services

Our Services

Our comprehensive support extends far beyond the product installation.

We're here to help your team manage your device fleet and clinical software systems with ease, whether you need preventive maintenance or time-sensitive technical support. We're working at the intersection of progress and purpose, helping your team drive
operational efficiencies, streamline device maintenance and stretch your limited resources - all while staying focused on enabling the best patient care possible.

Our Service Offering

PartnerAdvantage Services for Baxter-Branded Products

We are committed to delivering the highest level of technical assistance for infusion pumps, pharmacy automation and renal products manufactured and/or distributed by Baxter Healthcare, including comprehensive resources and an online portal to support your staff and maintain your devices and clinical software.

SmartCare Service Plans for Hillrom-Branded Products

Our range of service plans can help you protect your patients and your investment with preventive maintenance, on-site asset management and much more.

SmartCare Remote Management Medical Equipment Management Software

Explore the SmartCare Remote Medical Equipment Management Software from Hillrom. This software enables consistent and timely management of connected healthcare devices.

Therapy Rental Solutions

Have the right equipment when you need it with the rental of our innovative beds and surfaces - backed by the service, training and financial planning you need to maximize your value.

Parts Catalog for Hillrom-Branded Products

Looking for new or OEM parts, product literature and instructions, accessories and more for your legacy Hillrom-branded products? Our extensive parts catalog can help you find what you need.

Technical Training for Hillrom-Branded Products

Your biomedical, IT and technical teams need training that’s just right for them to work with your legacy Hillrom products.

Self-Service Resources for Hillrom Products

From order status to calibration certificates and return or repair requests, we've gathered the resources you need for your legacy Hillrom products and put them at your fingertips.

Hillrom Parts, Services and Supports

Looking for other specific Hillrom parts, rental and customer support? Visit the Contact Us page and find what you need in the Parts, Service and Technical Support section.