Healthcare Professionals

Committed to helping you meet the evolving challenges and opportunities in patient care.

Healthcare Professionals
  • Primary Care

    Supporting every aspect of your clinical practice, including physical exam, diagnostic cardiology, vitals monitoring and vision screening

  • Hospital Care

    Advancing products and technologies designed to speed patient recovery and streamline clinical workflows

  • Surgical Care

    Delivering innovations that enable reduced operating times, faster patient recovery and improved outcomes

  • Kidney Care

    Pioneering care in hemodialysis (HD), peritoneal dialysis (PD) and digital health to support better outcomes for your patients

  • Nutritional Care

    Personalizing nutritional care designed to improve patients’ health in the hospital, the ICU and at home

  • Respiratory Care

    Helping your patients with respiratory therapies designed to simplify delivery and improve mobility

  • Our Products & Services

    Our portfolio of acute, nutritional, renal, hospital and surgical care products helps advance healthcare around the world.

Perspectives

For nearly a century, we have worked at the intersection of saving and sustaining lives.

Perspectives

Our Story

Our 90-year heritage gives us distinct perspective on the needs of patients and caregivers. We lead today by putting those insights to work to deliver new, better healthcare solutions and access to care in the communities where we live and work.

Our Story
  • Our Leadership

    Our forward-looking leadership team is a driving force in ensuring we meet the needs of all our stakeholders – every day and everywhere.

  • Our Governance

    We are proud of our strong commitment to maintaining the highest standards of corporate governance.

  • Fueling Collaborative Innovation

    Nurturing a culture of innovation is critical to delivering on our mission to save and sustain lives. We partner with the healthcare community to continually find more efficient, smarter ways to help solve the world's most pressing healthcare challenges.

  • Corporate Responsibility

    We strive to create lasting value by empowering our patients, protecting our planet and championing our people and communities.

  • Diversity, Equity & Inclusion

    We are committed to attracting, motivating and retaining an inclusive and diverse workforce.

  • Our History

    For nearly a century, we’ve been focused on saving and sustaining lives and elevating patient care.

Patients

Helping you reach a healthy life, full of possibility.

Patients
  • General Healthcare

    Whether you are receiving care in the hospital, at your doctor’s office or at home, we are here to support every step of your journey.

  • Nutritional Care

    When medical conditions prevent you from adequately feeding yourself, we provide life-saving clinical nutrition options to help you regain your nutritional status.

  • Kidney Care

    Kidney disease is an ongoing journey for you and your family. While every journey is unique, Baxter is committed to supporting access to care options to meet your medical and lifestyle needs.

  • Respiratory Care

    We are committed to helping you with innovative products that deliver effective, proven respiratory therapy in the hospital and at home.

Global IT Outage

July 21, 2024, 1 pm CT: Baxter has made significant progress restoring the areas within our operations that were impacted by the IT outage that is affecting hospitals, industries, companies and countries around the world. Our top priority is supporting patient care needs while maintaining the quality, security and supply continuity of our products. At this time:

  1. All critical systems are back online; manufacturing facilities and distribution centers are operational.
  2. Customer Service centers are operating globally, but experiencing higher call and email volumes. For non-urgent items, we continue to encourage customers to use their My Baxter or other online tools to process and track their orders.
  3. Deliveries for our home dialysis patients are expected to occur as scheduled unless otherwise communicated.
  4. Deliveries for our hospital customers are expected to occur as scheduled unless otherwise communicated.

We are continuing to work closely with our technology partners, carriers, suppliers and distributors given the widespread nature of this outage and any potential related impacts to Baxter. We thank our customers for their continued patience and partnership as we work through this situation together.

 

July 19, 2024, 3 pm CT: Like many hospitals, companies, industries and countries around the world, Baxter is experiencing the widespread global IT outage that was triggered early Friday, July 19, 2024. Our top priority is supporting patient care needs and maintaining supply continuity, and we are actively working to restore the areas within our operations that were impacted.

We continue to make progress, with some critical systems and call centers fully back online. Other operations are being resumed on a manual basis until full restoration is possible.

  1. U.S. Customer Service: Call centers in the U.S. for Baxter and Vantive/Kidney Care are operating, but experiencing higher call and email volumes. In an effort to provide the best customer service during this time, for non-urgent items we suggest contacting us next week, as we want to maximize available support at the current time for urgent needs. Our online tools are available, and we ask customers to use their My Baxter or other online portals to process their orders and for order tracking updates.
  2. Deliveries for our home dialysis patients are happening largely as normal today. We may experience delays to deliveries and will provide an update to patients as soon as we are able.
  3. Deliveries to our hospital customers are continuing largely as normal today. We may experience delays to deliveries and will provide an update to impacted customers as soon as we are able.

We are also working closely with our technology partners, carriers, suppliers and distributors given the widespread impact of this outage. While we do not have definitive insight into when all operations will be restored across Baxter, we are committed to resolution as soon as possible and thank our customers for their patience as we work through this situation together. We will continue to provide updates on our progress through Baxter.com.