Healthcare Professionals

Committed to helping you meet the evolving challenges and opportunities in patient care.

Healthcare Professionals
  • Primary Care

    Supporting every aspect of your clinical practice, including physical exam, diagnostic cardiology, vitals monitoring and vision screening

  • Hospital Care

    Advancing products and technologies designed to speed patient recovery and streamline clinical workflows

  • Surgical Care

    Delivering innovations that enable reduced operating times, faster patient recovery and improved outcomes

  • Kidney Care

    Pioneering care in hemodialysis (HD), peritoneal dialysis (PD) and digital health to support better outcomes for your patients

  • Nutritional Care

    Personalizing nutritional care designed to improve patients’ health in the hospital, the ICU and at home

  • Respiratory Care

    Helping your patients with respiratory therapies designed to simplify delivery and improve mobility

  • Our Products & Services

    Our portfolio of acute, nutritional, renal, hospital and surgical care products helps advance healthcare around the world.

Perspectives

For nearly a century, we have worked at the intersection of saving and sustaining lives.

Perspectives

Our Story

Our 90-year heritage gives us distinct perspective on the needs of patients and caregivers. We lead today by putting those insights to work to deliver new, better healthcare solutions and access to care in the communities where we live and work.

Our Story
  • Our Leadership

    Our forward-looking leadership team is a driving force in ensuring we meet the needs of all our stakeholders – every day and everywhere.

  • Our Governance

    We are proud of our strong commitment to maintaining the highest standards of corporate governance.

  • Fueling Collaborative Innovation

    Nurturing a culture of innovation is critical to delivering on our mission to save and sustain lives. We partner with the healthcare community to continually find more efficient, smarter ways to help solve the world's most pressing healthcare challenges.

  • Corporate Responsibility

    We strive to create lasting value by empowering our patients, protecting our planet and championing our people and communities.

  • Diversity, Equity & Inclusion

    We are committed to attracting, motivating and retaining an inclusive and diverse workforce.

  • Our History

    For nearly a century, we’ve been focused on saving and sustaining lives and elevating patient care.

Patients

Helping you reach a healthy life, full of possibility.

Patients
  • General Healthcare

    Whether you are receiving care in the hospital, at your doctor’s office or at home, we are here to support every step of your journey.

  • Nutritional Care

    When medical conditions prevent you from adequately feeding yourself, we provide life-saving clinical nutrition options to help you regain your nutritional status.

  • Kidney Care

    Kidney disease is an ongoing journey for you and your family. While every journey is unique, Baxter is committed to supporting access to care options to meet your medical and lifestyle needs.

  • Respiratory Care

    We are committed to helping you with innovative products that deliver effective, proven respiratory therapy in the hospital and at home.

U.S. Customer Contact Directory

U.S. Customer Contact Directory

U.S. Customer Contact Directory   is a convenient resource guide for inquiries specific to Customer Service, Medical/Clinical or Technical Support, Parts and Services, Quality, Pharmacovigilance, Federal Government, Ecommerce and Invoicing.

CUSTOMER SERVICE:  Ordering, pricing, returns, general information

PHONE

FAX

HOSPITAL PRODUCTS  cfs­[email protected]

888-229-0001#1

888-229-0020

Surgical Care: Biosurgery products [email protected]

888-229-0001 #3

800-756-4952

Surgical Care: Inhaled Anesthetics, Brevibloc, TDS

888-229-0001# 1

888-229-0020

RENAL  cfs­[email protected]

888-229-0001

888-229-0020

BAXTER-GAMBRO Renal  [email protected] 

800-525-2623

800-525-1703

RENAL (Home Patients Only)

800-284-4060

800-666-8457

 

FEDERAL GOVERNMENT: Ordering, pricing, returns, general information, contracts

Hospital Products / Renal / Baxter-Gambro Renal [email protected]

  800-777-2298

888-373-4666

 

MEDICAL INFORMATION/CLINICAL SUPPORT

HOSPITAL PRODUCTS  [email protected]  

 

 

IV solutions, sets, premix drugs, pumps, Biosurgery products

800-933-0303

888-229-0030

Nutrition Products / Inhaled Anesthetics / Brevibloc  / TDS

800-422-2751

888-229-0030

BAXTER-GAMBRO Renal  Intensive Care (CRRT)

800-525-2623 #3

 

BAXTER-GAMBRO Renal  Chronic Dialysis

800-525-2623 #4

 

RENAL (For Healthcare Professionals only)

888-736-2543 #2

224-948-6918

 

PARTS, SERVICE and TECHNICAL SUPPORT

Infusion Pump Systems - Sigma, Spectrum, NovumIQ and related products  [email protected] 

800-843-7867

888-894-7794

EXACTAMIX, Abacus, REPEATER Pump & related products [email protected]

800-678-2292

303-617-2292

800-648-9646 303-690-4804

DoseEdge  [email protected]

866-448-2529

386-478-4527

INTELLIFILL IV   [email protected]

877-399-2292

386-478-4527

RENAL—Service, Parts & Hardware Repair Requests (HomeChoice)

800-553-6898

800-477-1121

BAXTER-GAMBRO Renal  [email protected] 

800-525-2623 #2

 

VAPORIZER OPERATIONS

[email protected]

800-647-4614

 

 

PHARMACOVIGILANCE: Report Adverse Events (U.S. only)

Report Adverse Events for drugs or pharmacological products

866-888-2472

847-948-4133

[email protected]

847-948-4977

 

 

PRODUCT SURVEILLANCE:  Report Product Complaints

 Product Complaint Portal
 

CUSTOMER MASTER

Account Setups & Maintenance for Hospital Products (excluding Home Patients)

[email protected]

877-329-0003 #1

847-948-2520

 

ELECTRONIC COMMERCE

eServices Center  [email protected]

877-334-2298

224-948-2244

 

 INVOICING

FEDERAL GOVERNMENT

800-777-2298

888-373-4666

HOSPITAL PRODUCTS  [email protected]

888-270-3189

224-270-3912

BAXTER-GAMBRO Renal

888-270-3189

224-270-3912