Baxter Social Media Terms Of Use

Your use of the Baxter social media channels is subject to these Terms of Use and the terms of use of the social platforms from which you accessed these Terms of Use.

The Baxter Twitter account (@baxter_intl), Baxter Facebook and Baxter YouTube channel (collectively, “social media channels”) are social media locations for community members to connect and to learn about Baxter through information, pictures and video concerning initiatives and programs. Our goal is to provide useful and interesting content about our company and foster an open and respectful dialogue relating to the specific issues and topics covered in our posts and tweets and other multi-media.

Baxter reserves all rights relating to the company’s social media channels, including but not limited to: (i) adding, removing, or modifying any content, (ii) blocking disruptive users, and (iii) discontinuing any of our social media channels at any time. Discussion of medical and health topics should never be construed as medical advice. You are advised to contact a health care professional in your area if you need medical advice. Baxter does not represent that the information on Baxter’s social media channel is accurate, complete, reliable, useful, timely or current. You read all content at your own risk. Do not rely on the information or advice in any of these postings.

Baxter may, in its sole discretion, delete irresponsible content or content that is otherwise inconsistent with the purpose of the Baxter social media channels; namely, dissemination and sharing of on-topic, appropriate content. To the extent applicable, Baxter reserves the right to block any user that fails to follow these Terms of Use. Examples of inappropriate or off-topic messages include, but are not limited to, the following:

• Defamatory, malicious, obscene, intimidating, discriminatory, harassing or threatening comments or hate propaganda;
• Calls to violence of any kind;
• Activity that violates any law or regulation;
• Attempts to target Baxter or Baxter followers, to offer goods or services, of either a commercial or private nature;
• Spam directed at Baxter or Baxter followers, including any form of automatically generated content or repeatedly posting the same content;
• Content that includes medical advice that may be unsolicited and/or unverified;
• Content deemed to constitute an unapproved use of any of our products or is otherwise false or misleading;
• Any potential infringement upon any intellectual property rights, including but not limited to, brand names, trade names, logos, copyrights or trade secrets of any person, business or place;
• Other content deemed to be off-topic or to disrupt the purposes of the channel, its followers, and its sense of community and acceptance; and
• Content posted by fake or anonymous users.

Our social media channels are not the appropriate place to resolve issues, complaints or suggestions about individual sales and service experiences or our products. This does not mean we do not want to hear about such issues, but these types of concerns are best handled by trained representatives. If you’re interested in sharing comments or feedback outside the scope of these channels, you can send a message through the “Contact & Support” tab on Baxter.com. Comments may be forwarded to other Baxter departments and personnel to ensure appropriate follow-up.

Please keep in mind that Baxter does not create, control, represent, or endorse any opinions or statements expressed by others within its social media channels, including those that follow/like Baxter and those followed/liked by Baxter and that any content posted by anyone other than Baxter is the responsibility of that submitter and not Baxter. Links which take you out of our social media channels, websites, and digital assets are not under the control of Baxter, and Baxter is not responsible for the terms and conditions, privacy policy, or content of any such site or any further links from such site. Baxter is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement of the linked site by Baxter. Also, please keep in mind that if Baxter follows another user’s account, “likes” another page, re-tweets, “favorites,” shares, or otherwise re-posts another user’s account, such an action does not constitute an endorsement.

You should understand that content you submit to our social media channels is public and will not place Baxter under any obligation to you. This means Baxter is free to disclose and use the ideas contained in content on a non-confidential basis to anyone without liability to you. You should also not use Baxter’s social media channels to submit unsolicited ideas. Generally we don’t accept these, and if you submit any – for example by posting them – you need to understand that you don’t have ownership rights in such ideas, that we won’t compensate or reward you, and that we don’t waive any rights to use similar or related ideas previously known to us, developed by our employees, or obtained from other sources. You agree that by posting content on our social media channels, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit and display and distribute such content in any and all media or distribution methods now known or later developed. Further, by submitting content you represent and warrant to Baxter that you are the sole owner of the content and that Baxter’s use of the content will not violate the rights of any third party, including, but not limited to copyright rights; and that you will defend and hold Baxter harmless from any and all claims arising therefrom. By submitting content you waive any right to inspect or approve of such uses and agree to hold harmless Baxter and all others identified above from any and all claims you, your heirs, executors or assigns may at any time have against Baxter on account of the granting of the license or arising out of Baxter’s use of the content.

To report an adverse event, please contact 1 (866)-888-2472 or 1 (224)-948-1844). You can also contact our team via email at [email protected]. In regard to a product complaint for hospital products, please contact 1 (800)-437-5176. For renal product complaints, contact 1 (888)-736-2543. For all other contact information, please visit the “Contact Us” page on our website here.

This page is intended for a global audience. All Terms and Conditions of Twitter, Facebook and YouTube apply, respectively.