HomeCare Services provides reliable clinician-focused support – 24/7
The information contained in this page is intended for U.S. healthcare professionals only.
Baxter HomeCare Services provides nurses with unparalleled support to help manage home Peritoneal Dialysis (PD) patients and their supply needs. New tools have recently been added to make patient management more convenient and efficient than ever – giving you more time to care for your patients. These include:
DirectAccess Online Tool: Patient management made more efficient
DirectAccess is Baxter's online tool that helps clinicians manage home Peritoneal Dialysis (PD) patients more efficiently and conveniently than ever before. By using the DirectAccess online tool, clinicians can simplify and streamline patient orders and oversight, accessing information wherever they are and whenever it's convenient. The DirectAccess online tool also provides:
- Immediate updates to the most current patient information
- Order tracking history
- e-Signing for prescriptions
- Simplified new patient set-up
- Patient delivery calendars
In addition, HomeCare Services provides essential tools for patient inventory management and training, including forms, booklets, and order and delivery schedules. You can even schedule a call with a member of Baxter's team to welcome new patients, explain inventory management tools, and answer any questions they might have directly.
Simple Reports help monitor patient compliance
Simple Reports enables clinicians to view supplies that home Peritoneal Dialysis (PD) patients order online - which helps enhance compliance. Simple Reports generates monthly reports, quarterly and year-to-date supply activities, and provides an overall picture of home patient product usage and invoice information.
Home Delivery that goes above and beyond
Baxter's Home Delivery team is a dedicated group of Service Specialists who deliver not just patient supplies – but also a caring, above-and-beyond attitude. Over the years, many patients have written to us remarking on the special bonds they had developed with their Home Delivery Specialists, who they see at least once per month.
Delivery Specialists are highly trained and understand the products and the therapy. They will call the patient prior to the delivery to let them know when they'll be arriving, and can even help patients rotate their in-home supply stock if they need help.