The work that we do is important--producing vital medical products that are used in the care and treatment of critically ill patients around the world. But equally important is how we work--the behaviors that we demonstrate and the judgments that we make on a daily basis.
As a global company with employees, customers, suppliers, and investors located in more than 100 countries, it is essential that we operate within a common set of principles and values that are clearly communicated and well understood by all. This Global Business Practice Standards manual summarizes our principles and policies and serves as an important resource for our employees and other stakeholders.
But without the appropriate behavior, judgment, actions, accountability and dedication of Baxter employees throughout the world, this manual is simply words on paper. The patients and clinicians who rely on us and our products, our partners and suppliers, our investors and members of our communities, all hold us to high standards and watch to see if our actions match our words. To be successful, we must earn their trust and respect by living our shared values: acting with integrity, openly sharing information and learning from each other, understanding and consistently meeting our customers' requirements, fostering innovation, making decisions, taking action and holding ourselves and our colleagues accountable.
Please review and refer back to this manual regularly to guide you in your decision-making and actions. I also urge you to familiarize yourself with and use Baxter's many resources and avenues for dialogue and learning about business practices, including Baxter's Corporate Responsibility Office, Regional Business Practice Committees, annual Certificate of Integrity and Compliance and e-learning modules. Each of us is personally responsible and accountable for raising, addressing and resolving concerns through any one of these established processes, no matter how challenging the circumstances. By doing so, we are creating the kind of company where all of us want to work, and can be proud of the work that we do.
Through the hard work and commitment over the years from Baxter employees, the company has established a very strong foundation of shared values, processes and tools that help guide us in making good, ethical business judgments and taking appropriate, lawful actions. Through our products, words and actions, we make a meaningful difference in the lives of patients, healthcare professionals, our colleagues, and our communities worldwide. It is the responsibility of each and every Baxter employee to understand and demonstrate these values and principles in the work we do each and every day.
Robert L. Parkinson, Jr.
Chairman and Chief Executive Officer
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