Contact Us
General Inquiries
This is intended for U.S. inquiries only. For non-U.S. inquiries, please select another Baxter location.
Toll Free: 1-800-422-9837
Local: 1-224-948-1812
Patients
Renal Home Services
Baxter’s renal care and acute therapies businesses are now a standalone company, Vantive. For more information, please visit https://www.vantive.com or contact:
Vantive's customer services at:
Toll Free: 1-800-284-4060
Local: 1-224-948-1840
Vantive's pharmacy team at:
Toll Free: 1-800-417-1434
Report an Adverse Event
Please contact Global Patient Safety at:
Toll Free: 1-866-888-2472
Local: 1-224-948-1844
Email: [email protected]
If you live outside the United States, please consult our global contact list.
Healthcare Professionals
Center for Service
Please contact Baxter's Center for Service at:
Toll-Free: 1-888-229-0001
Local: 1-224-948-1856
Kidney Care Customer Service
Baxter’s renal care and acute therapies businesses are now a standalone company, Vantive. For more information, please visit https://www.vantive.com or contact:
Vantive's customer service at:
Toll Free: 1-800-284-4060
Report an Adverse Event
Please contact Global Patient Safety at:
Toll Free: 1-866-888-2472
Local: 1-224-948-1844
Email: [email protected]
Report a Product Complaint
To report a Product Complaint, please click here
Medical Information
Healthcare professionals can register to access responses to frequently asked questions in our Medical Information Online portal.

Not a registered user, please submit your inquiry here.
Please click the link to read our Global Medical Information Privacy Notice.
eSolutions
For information regarding Baxter eSolutions, please visit our eSolutions website.
To access our eServices Center please click here.
For any questions or to report any issues using the eServices Center site, please call the eCommerce Support Desk at:
Toll-Free: 1-877-334-2298 #1.
Parts, Services and Technical Support
For technical assistance for infusion pumps, pharmacy automation, and renal products manufactured and/or distributed by Baxter Healthcare, as well as Hillrom products, please click on the link below.